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Communication Models and How They Work

A communication model is a simplified representation of the complex process of how we share information and meaning with others. Think of it like a map that helps us navigate the different elements and stages involved in communication. There are many different models, each offering a unique perspective, but they all share some common features.

key components:

1. Sender and Receiver:

  • The sender is the person who originates the message. They have an idea or feeling they want to share.
  • The receiver is the person who receives the message. They are the audience who interprets the meaning of the message.

2. Encoding and Decoding:

  • Encoding is the process of putting the message into a form that the receiver can understand. This could involve using words, gestures, facial expressions, or even silence.
  • Decoding is the process of interpreting the message based on the receiver’s own experiences and understanding. This is where misunderstandings can sometimes occur.

3. Message and Channel:

  • The message is the information or meaning that is being conveyed. It can be verbal (spoken or written) or nonverbal (gestures, facial expressions, etc.).
  • The channel is the medium through which the message is transmitted. This could be face-to-face conversation, a phone call, a text message, or even a social media post.

4. Feedback and Noise:

  • Feedback is the receiver’s response to the message. This can be verbal (a question, a comment) or nonverbal (a nod, a smile). Feedback helps the sender know whether their message has been understood and can also provide new information that can influence the conversation.
  • Noise is anything that interferes with the clarity or interpretation of the message. This could be physical noise (such as traffic), emotional noise (such as anger or sadness), or cultural noise (such as different customs or beliefs).

Types of Communication Models

Linear models

Linear models of communication offer a simplified approach to understanding communication as a one-way, direct transmission of information from a sender to a receiver. These models are often criticized for their limited scope, but they can still be valuable in certain situations. Let’s explore them further:

Key Features of Linear Models:

  • Sender-focused: The emphasis is on the sender crafting and encoding a message for transmission.
  • One-way flow: Information flows in a straight line from sender to receiver, without feedback or interaction.
  • Static transmission: The message is assumed to be delivered unchanged, unaffected by noise or context.
  • Examples: Aristotle’s Model, Lasswell’s Model, Shannon-Weaver Model.

1 . Aristotle’s Model

Aristotle, the ancient Greek philosopher and polymath, made enduring contributions to various fields, including philosophy, ethics, and rhetoric. 

Developed around 300 BC, Aristotle’s model proposes a linear, one-way flow of information from a speaker to an audience. The key components of this model are:

  • The Speaker (Ethos): The credibility and trustworthiness of the speaker play a crucial role in influencing the audience. A speaker’s expertise, experience, and character establish their “ethos,” making their message more persuasive.
  • The Speech (Logos): The message itself, encompassing the content, logic, and evidence presented, should be well-organized, clear, and logically sound. A strong “logos” appeals to the audience’s intellect and reason, convincing them of the speaker’s argument.
  • The Audience (Pathos): Understanding the audience’s emotions, values, and beliefs is crucial for tailoring the message effectively. By appealing to their “pathos,” the speaker can evoke empathy, connect on an emotional level, and sway their opinion.
  • The Effect: Ultimately, the goal of any communication is to achieve a desired outcome. Whether it’s informing, persuading, or entertaining, the model emphasizes the speaker’s intention and the impact they aim to have on the audience.

Strengths:

  • Simplicity and clarity: The model is easy to understand and apply, offering a basic structure for analyzing communication effectiveness.
  • Focus on persuasion: It highlights the key elements needed to craft persuasive messages, making it valuable for public speaking, advertising, and debate.
  • Timeless principles: While developed centuries ago, the core principles of credibility, logical reasoning, and emotional appeal remain relevant even today.

Limitations:

  • One-way communication: The model neglects the interactive nature of real-life communication, overlooking the crucial role of feedback and the audience’s active engagement.
  • Ignore context: It doesn’t take into account the broader social and cultural context that can influence communication dynamics.
  • Oversimplification of emotional appeal: Reducing emotions to “pathos” can be limiting, overlooking the complexity of human responses and motivations.

2.Lasswell’s model of

Lasswell’s model of communication
Lasswell’s model

In the bustling media landscape of the 20th century, where information flowed like a torrent, Harold Lasswell, a keen social scientist, sought to decipher the underlying mechanics of communication. His brainchild, Lasswell’s Model, emerged as a deceptively simple yet powerful framework, asking five seemingly straightforward questions: who says what, in which channel, to whom, with what effect? Despite its brevity, this model continues to resonate with its insightful analysis of the various actors and elements involved in the complex dance of communication.

Each of the five elements holds a mirror to a specific facet of the communication process:

  • Who? – The initiator of the message, the sender, could be an individual, a group, or even an institutional entity. Their identity and motives shape the message’s content and intent.
  • What? – The message itself, encompassing the ideas, information, and emotions being conveyed. Its form and content are influenced by the sender’s purpose and the chosen channel.
  • In Which Channel? – The medium through which the message travels, be it spoken words, written text, visual imagery, or any other sensory channel. The chosen channel impacts how the message is received and interpreted.
  • To Whom? – The target audience, the intended recipients of the message. Their characteristics, background knowledge, and expectations influence how they decode and respond to the message.
  • With What Effect? – The ultimate outcome of the communication, the impact it has on the audience. This encompasses changes in knowledge, attitudes, or behavior triggered by the message.

Strengths:

  • Versatility: Its wide applicability extends across various forms of communication, from mass media to interpersonal interactions.
  • Simplicity: The five-question format is easy to understand and remember, making it accessible to a broad audience.
  • Critical Analysis: It encourages questioning motives and purposes behind messages, fostering critical thinking about communication.

Limitations:

  • Linearity: The one-way flow of information overlooks the dynamic and interactive nature of real-world communication.
  • Context Absence: It neglects the broader social and cultural context that shapes communication dynamics.
  • Power Imbalance: The emphasis on control by the sender can downplay the agency and influence of the receiver.

3. The Shannon-Weaver Model of Communication

models of communication
communication models

The Shannon-Weaver Model, developed by mathematician Claude Shannon and engineer Warren Weaver in 1948, stands as a foundational theory in information theory and communication studies. While seemingly simplistic, it provides a clear framework for understanding the flow of information in communication systems, with emphasis on potential disruptions and noise.

  • Information source: Generates the message to be transmitted (e.g., a person speaking, a computer generating data).
  • Transmitter: Converts the message into a signal suitable for transmission through a chosen channel (e.g., voice into electrical signals for a phone call).
  • Channel: Medium through which the signal travels (e.g., telephone wires, airwaves for radio).
  • Noise: Any external factor that disrupts the signal and potentially distorts the message (e.g., static on a radio signal, misunderstandings in conversation).
  • Receiver: Receives the signal, decodes it back into the original message (e.g., listener hearing and understanding spoken words).
  • Destination: The intended recipient of the message (e.g., the person on the other end of a phone call).

Strengths:

  • Simplicity and clarity: The model provides a readily understandable framework for analyzing communication channels and potential information loss.
  • Quantitative analysis: It introduces mathematical concepts like entropy and capacity, enabling quantification of information and noise.
  • Technological applications: The model has found applications in diverse fields like telecommunications, computer science, and information theory.

Limitations:

  • One-way communication: The model overlooks the interactive nature of real-world communication, neglecting feedback loops and receiver influence.
  • Psychological and cultural factors: It doesn’t account for the role of emotions, cultural context, and individual differences in interpretation.
  • Focus on technical transmission: The model prioritizes technical aspects of information transmission, potentially underestimating the social and meaning-making aspects of communication.

4. S-M-C-R Model of communication

communication models
S-M-C-R Model

Developed by David Berlo in 1960, the S-M-C-R Model stands as a foundational framework in communication studies. Its seemingly simple acronym – Source, Message, Channel, Receiver – encapsulates the core elements involved in the communication process, emphasizing the crucial role of encoding and decoding in successful message transmission.

Elements:

  • Source: The originator of the message, the “sender.” Their knowledge, attitudes, and skills influence how they encode the message.
  • Message: The content being conveyed, including the ideas, information, and emotions expressed. Its form and clarity are crucial for effective communication.
  • Channel: The medium through which the message travels, be it spoken words, written text, visual imagery, or any other sensory pathway. Choosing the right channel impacts how the message is received and interpreted.
  • Receiver: The target audience, the intended recipients of the message. Their background knowledge, experiences, and expectations influence how they decode and respond to the message.

Strengths:

  • Simplicity and clarity: The four-letter acronym makes the model easy to grasp and remember, making it accessible to a broad audience.
  • Holistic perspective: It considers various factors like the sender’s skills, the message’s clarity, and the channel’s suitability, offering a more comprehensive view of communication.
  • Focus on encoding and decoding: By highlighting these processes, the model emphasizes the importance of understanding both the sender’s and receiver’s perspectives for effective communication.

Limitations:

  • Linearity: The model presents communication as a one-way flow of information, overlooking the dynamic and interactive nature of real-world communication.
  • Limited context: It doesn’t take into account the broader social and cultural context that shapes communication interactions and interpretations.
  • Psychological complexity: The model simplifies the receiver’s decoding process, neglecting the complexities of individual differences, emotions, and biases.

Interactive models

Interactive models of communication depart from the traditional linear models by emphasizing the dynamic and reciprocal nature of communication. These models acknowledge that communication is a two-way process involving both the sender and the receiver, with constant exchange and feedback. Here are a few interactive models of communication:

5. The Osgood-Schramm Model

communication models
communication models

The Osgood-Schramm Model is a circular model of communication developed by Charles Osgood and Wilbur Schramm in the 1950s. It depicts communication as a two-way process, where the sender and receiver constantly encode and decode messages. This is in contrast to the linear model, which views communication as a one-way flow of information from sender to receiver.

Here are the key elements of the Osgood-Schramm Model:

  • Sender: The person who initiates the communication and encodes a message.
  • Encoding: The process of converting a thought or idea into a message using symbols and signals.
  • Message: The information that is being communicated.
  • Channel: The medium through which the message is sent (e.g., speech, writing, text message).
  • Decoding: The process of interpreting the meaning of a message.
  • Receiver: The person who receives and decodes the message.
  • Field of experience: The shared knowledge and experiences that the sender and receiver have, which helps them to understand each other’s messages.
  • Feedback: The response from the receiver that indicates how well the message was understood.

The Osgood-Schramm Model emphasizes the importance of feedback in effective communication. Feedback allows the sender to know whether their message has been understood and, if not, to make adjustments. It also allows the receiver to clarify any misunderstandings they may have.

The Osgood-Schramm Model is a simple but powerful model that can be applied to a variety of communication situations. It is particularly useful for understanding how communication can break down if there are barriers between the sender and receiver, such as differences in language, culture, or experience.

Advantages of the Osgood-Schramm Model:

  • It is a dynamic model that can be used to explain how communication changes over time.
  • It is a flexible model that can be applied to a variety of communication situations.
  • It is a helpful model for understanding how to improve communication.

limitations of the Osgood-Schramm Model:

  • It is a simplified model that does not take into account all of the complexities of communication.
  • It does not address the role of power and inequality in communication.
  • It may not be as relevant to certain forms of communication, such as mass communication.

6. The Westley and Maclean Model of communication

Developed in 1957 by Bruce Westley and Malcolm S. MacLean Jr., this model stands out for its unique perspective on the communication process. Unlike many other models that view communication as starting with the sender, the Westley and MacLean model emphasizes the environmental factors that trigger the communication process.

Here are the key elements of the model:

  1. Environment: The model starts with the environment, which can include anything from physical surroundings to social and cultural contexts.
  2. Stimulus: An element within the environment acts as a stimulus, prompting the sender to pay attention and potentially initiate communication. This could be anything from a news event to a personal experience.
  3. Sender’s object of orientation: The sender’s own values, beliefs, and experiences (object of orientation) influence how they interpret the stimulus and decide whether to communicate.
  4. Encoding: The sender encodes the message based on their interpretation of the stimulus and their object of orientation. This involves choosing the appropriate language, format, and channel for the message.
  5. Message: The encoded message is then sent through a chosen channel (e.g., speech, writing, visual media).
  6. Receiver’s object of orientation: Similar to the sender, the receiver’s own background and experiences (object of orientation) shape how they decode the message.
  7. Decoding: The receiver interprets the message based on their own object of orientation and the context in which the message is received.
  8. Feedback: The receiver’s response to the message serves as feedback for the sender. This feedback can be verbal or nonverbal, and it can influence the sender’s future communication.
  9. New environment: The communication process may then lead to changes in the environment, which can in turn trigger new communication cycles.

Key takeaways from the Westley and Maclean Model:

  • Communication is a dynamic and interactive process, not a one-way flow of information.
  • Environmental factors play a crucial role in initiating and shaping communication.
  • Individual perspectives and experiences influence how messages are encoded and decoded.
  • Feedback is essential for ensuring effective communication.

Advantages of the Westley and Maclean Model:

  • More nuanced and realistic than linear models of communication.
  • Applicable to various communication contexts, including interpersonal and mass communication.
  • Highlights the importance of considering sender and receiver perspectives.

Limitations of the Westley and Maclean Model:

  • Can be complex and difficult to apply in real-world situations.
  • Does not fully address issues of power and control in communication.
  • May not be as relevant for certain forms of communication, such as ritualistic or symbolic communication.

Transactional models: 

Transactional models of communication depart from linear models by emphasizing the dynamic and reciprocal nature of communication. Unlike linear models, which depict communication as a one-way process from sender to receiver, transactional models consider communication as an ongoing and simultaneous exchange between communicators. These models recognize that both parties play active roles in encoding, decoding, and responding to messages.

7.Barnlund’s Transactional Model of Communication

Developed by communication theorist Dean C. Barnlund in 1970, the Transactional Model depicts communication as a dynamic, two-way process where sender and receiver roles constantly shift. Imagine a tennis match with ideas bouncing back and forth instead of a one-sided volley.

Here are the key features of Barnlund’s model:

  • Emphasis on interaction: Communication is not just about delivering information, but about a back-and-forth exchange of messages and responses. This includes verbal and nonverbal cues like facial expressions, gestures, and tone of voice.
  • Shared meaning construction: Instead of a pre-packaged message being sent and received passively, meaning is actively constructed by both sender and receiver through their interpretations and responses.
  • Influence of context: Social, cultural, and environmental factors shape how messages are encoded, interpreted, and responded to.
  • Continuous feedback: Feedback loops are crucial, allowing both parties to adjust their messages and behaviors based on the other’s responses. This helps ensure understanding and prevent misunderstandings.

The model includes four main components:

1. Message:

The information being exchanged, including verbal and nonverbal cues. This can be words, images, sounds, emotions, or any other form of expression that carries meaning.

2. Channel:

The medium through which the message is sent. This could be speech, writing, visual media, or any other way of transmitting information.

3. Noise:

Any interference that disrupts the communication process. This can include physical distractions, emotional biases, cultural differences, or anything that hinders the clear transmission and interpretation of the message.

4. Feedback:

The receiver’s response to the message, which can influence the sender’s future communication. This can be verbal (e.g., “I understand,” “Can you repeat that?”) or nonverbal (e.g., nodding, frowning, laughing).

8. Dance’s Helical Model

Developed by Frank E. Dance in 1967, the Helical Model depicts communication as a dynamic, ongoing process that unfolds like an upward spiral. Imagine a staircase that keeps winding around itself, constantly expanding as it ascends. This analogy reflects the model’s key idea: communication is not just about exchanging information, but about continually building upon previous interactions and experiences to reach new levels of understanding and relationship.

Here are the key features of the Helical Model:

  • Cyclical and continuous: Communication is not a one-time event, but a continuous back-and-forth exchange that keeps evolving over time. Each interaction builds upon the previous one, adding new layers of meaning and complexity.
  • Cumulative and progressive: As we communicate, we learn and grow, accumulating knowledge and developing our communication skills. This constant evolution is reflected in the upward movement of the helix.
  • Contextual and influenced by experience: Past experiences, cultural norms, and the current situation all shape how we communicate and interpret messages. The helix incorporates these contextual factors into its spiral design.
  • Non-repetitive: No two communication encounters are exactly alike. Even conversations with the same person will differ based on the moment, context, and the ongoing growth of both individuals.
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